Who are we?
We are Leengate Valves Ltd, registered office: Leengate Valves Ltd, Grange Close, Clover Nook Industrial Estate, Somercotes, Derbyshire, DE55 4QT. Our website address is https://www.leengatevalves.co.uk.
What we collect and why
In order to continue providing an easy to use service, and to monitor how our site is used and how we can improve, we may collect both company and personal data as follows:
If you complete a contact form on our website you will be providing us with information, such as your name, company name, company address, email address, phone number, job title, residential address, etc. A copy of your form is automatically emailed to our sales team so that they can deal with your request. We only collect this information so that we can verify you are our customer and/or answer your request/query effectively.
If you upload a document to our website, such as a despatch note or CV; this information is stored within our WordPress administrative suite or, in the case of a CV, is automatically forwarded to an appropriate member of our staff for review. Uploading of documents is entirely voluntary and we only collect this information so that we can provide direct despatch services or, in the case of CVs, for recruitment. If you would like us to remove your CV, despatch note, other personal details from our database then please email firstname.lastname@example.org
If you request an online account be activated we will use information such as your company postcode, company name and general email in order to generate an online account. We only collect this information so that we can verify you are our customer and create your account. If you wish to delete your online account then please email email@example.com.
If you place an order, or update your user profile via your online account, your company billing and shipping addresses will be stored within your profile in order to simplify future checkout processes. You can change this information at any time in the “My Account” screen. A copy of your order, including your address, is automatically generated and will be emailed to our sales team for internal processing. A copy of your order is also stored within our WordPress administrative suite and a copy is stored in the “Orders” section of “My Account” for your future refrerence.
Any information stored within our WordPress administrative suite is accessible by selected members of staff only via password protected account. We retain information in order to get a better understanding of how our website is being used and where we might improve. We do not collect or retain this information for marketing purposes.
We use some cookies to help you navigate our site more smoothly and to build a picture of how our site is used.
If you wish to modify your cookie settings or block all cookies from our site then you can visit any of the following pages for advice and instructions:
If you are using Google Chrome, please visit https://support.google.com/chrome/answer/95647?hl=en
If you are using Safari, please visit https://support.apple.com/kb/ph19214?locale=en_US
If you are using Internet Explorer, please visit https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
If you are using Firefox, please visit https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
If you are using Opera, please visit https://www.opera.com/help/tutorials/security/privacy/
You can also Delete Cookies here if necessary.
How long we keep your data
We retain information for an indefinite period of time in order to get a better understanding of how our website is being used and where we might improve. We also retain information within your user profile for an indefinite period of time so that you can continue to use our site as easily as possible. We do not retain information from contact forms or user profiles for marketing purposes, nor do we ever use your data for financial gain.
Leengate Valves Ltd will always endeavour to comply with any regulations that protect our customers and users of our website. If you have an account on this site, or have completed contact forms, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
If you have any privacy concerns or would like to enquire about any identifiable information we hold about you then please email firstname.lastname@example.org and we will process your request as quickly as possible.